Sales staff is AMAZING!
How to describe how misled I was by the manager Derick Bush at the sleep number bed store in Dubuque. I spent over 3 hours trying out different styles of beds and getting to know Derick Bush. I shared that I have medical situations and all my medical bills and that I'm desperately looking for a good night sleep. I decided on a adjustable frame and a mattress that Derick said is a 100 day free trial period. I asked him what's the catch his response was there's isn't one. That was a complete lie when I received my frame and mattress it ended up feeling nothing like the mattress in the store and it's supposed to be the exact same ha that's funny. I guess if a rock and a marshmallow are the same. I ended up being more in pain than my original mattress which was now gone. I called up Derick and told him my concerns and would like to return my $10,000 mattress and frame. Well then he said the frame is unreturnable. What is that now I'm stuck with a $4700.00 frame. So much for there not being a catch. Now I'm out the frame price plus $500.00 in sheets. I certainly don't know how this man can sleep at night knowing how much he steals from ppl. I would guess he doesn't care as long as he's getting his commission checks.
Love my sleep number bed
Sleep number sales staff are misleading. They have you lay on beds that are broke in and have been on the sales floor for years.They are more comfortable than the one you actually purchase. They don't tell you that the 25 year warranty goes down a percentage after 3 years then keeps dropping. I even asked if there was small print or anything else I needed to be informed of before I make this huge purchase. The adjustable frame is non returnable which wasn't explained to us. That part was skipped over. If I returned the mattress, why would I need the adjustable frame??? That is so rediculous. Company and staff are scammers. Do not buy sleep number beds unless you want to throw money away on a bed that feels just like an air mattress. We have back pain now and cannot even use the bed but we are forced to keep the mattress for 30 days. The company says they want their buyers to have a good night sleep and feel good but yet they want you to sleep in a bed that hurts you for 30 days.Do not trust them or any of the sales pitches. It's a scam!
Very knowledgeable sales person.
Sleep Number is a US Lodging based in Dubuque, Wisconsin. Sleep Number is located at 2515 NW Arterial Suite 9, Dubuque, IA 52002, USA.
Please contact with Sleep Number using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sleep Number opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Dubuque