Gymkana Blue rates very high when it comes to customer service. There was a misunderstanding regarding the cost of a service that my niece had done and the owner called me to discuss. She is very professional and gathered all the information about the situation. Then she made things right with us as customers and my Niece Loves her new hair color! So if you are looking for a salon, look no further. I Highly recommend Gymkana Blue :-)
I wanted to love this studio because so many people rave about it, but when the mistake involves removing that much more hair when I specifically asked for a haircut in the exact same length all around, exactly as it was already cut, just shorter, I completely lose my trust. So, go if you can get an appointment with Heidi, but proceed with caution if you can't schedule with her.
I love Gymkana Blue. Everyone welcomes you as soon as you arrive and you are treated like royalty for your entire appointment. There are a lot of "extras" they do during your appointment that really stand out among other salons such as refreshing your makeup before you leave and many more. I love this salon.
Ellen does an amazing job! Such a cute and quaint place. Everyone is wonderful!
I have given this studio multiple chances, and I am once again left in utter bafflement and frustration.
This is after my previous appointment that I showed up just to be told they were running so far behind that I would have to wait an hour plus after my scheduled appointment time. That time, Heidi was a rockstar and stayed late and took the appointment which is why I was gave this place a second chance.
Heidi is my go to but conflicts with schedule put me in Ashley Smith's chair. She too, like Heidi, is amazing. I highly recommend Gymkana Blue. Top notch
Currently, I am left with a random chunk of hair hair that is 2.5" shorter than the length I specified. I asked for a uniform length haircut that needed to be long enough to pull into a ponytail, and ended up with an atrocious and dramatic face frame that is going to take months to grow out to the length I want, and doesn't fit in a ponytail of any height.
Gymkana Blue Salon is a US Beauty Salon based in Dubuque, Wisconsin. Gymkana Blue Salon is located at 40 Main St #104, Dubuque, IA 52001, USA.
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